Frequently Asked Questions

Salt and Pepper Catering is located at 808 McKellar Street North, Thunder Bay, Ontario P7C 4A8
We are located off of Northern Avenue. Please view our location via Google Maps

Our regular business hours are from 9am-5pm.  Events outside of these hours (ie. breakfast at 8am, dinner at 7pm) must be booked in advance so we can accommodate proper scheduling of staff.

Sundays – We are generally closed.  If you are interested in catering an event on Sunday, we would still like to hear from you!  If we are in the office preparing for a busy Monday we may be available otherwise we are usually closed.

As much notice as possible.  Our schedule gets booked quickly. Once our schedule is full, we are unable to take on additional bookings.  Due to the business of our schedule, we require 48 hours notice.  Advance notice is required to ensure proper inventory and staffing.
All local food deliveries are $16.00.  Out of town deliveries will be priced and quoted depending on location of delivery. Please contact us for more information on our food delivery services.
We have been known to cater outside of Thunder Bay, but we require specific information regarding your event (location, time, date) in order to be able to answer your question.
No we don’t!  We offered it for 6 years, and it may make a return one day!
Sorry, no we don’t.  We don’t provide bartenders either.
Yes we do.  We bill for a minimum of 4 hours.  Service staff is only used with our catering services when Salt & Pepper management is on-site.  Our service staff will not be assigned to unsupervised events.
We include glass plates and cutlery with all dinner buffets at no additional charge. We charge $2.00 rental on plates for all other catering (ie. breakfast, lunches, cocktail parties)
We charge $0.25 per person for disposable plates, cutlery and napkins. 
Yes. Just inform us about your allergies and we will package up your food separately. 
Yes! We can accommodate clients with gluten allergies.  More often than not we can make the same menu item using gluten free ingredients.  We have an upcharge of $2.50 for each item we provide you with.
Yes, for sure!  People do it all the time.  We just require notice so we can prepare your food order.

Dates: We are open once a month for our take out on the 1st Friday of the month from September to June

Hours: Open from 3-6pm

Menu: The core menu of Spaghetti & Meatballs, Gnocchi, Chicken Parmesan & Ravioli stays the same each month.  We offer between 1-4 different specials each month. (Specials change monthly)

You can if you like.  If not, we have reusable-microwavable containers available for purchase during the take out.
We are proud to support our local community by purchasing local meats, produce and specialty items that we use in our menus.
No, sorry, we don’t prepare food to be frozen. We aren’t able to predict how it will turn out.  It’s best to get in touch with a restaurant that will prepare individual meals and package them up for take-out for you.
Not usually.  However, we do require a $500 non-refundable deposit for an advance booking on any wedding or large event.
No, sorry we are not.